Our Location & Repair Services

WILAYAH PERSEKUTUAN
  • PARKSON NU SENTRAL
  • PARKSON PAVILION ( LEVEL 6 )
  • PARKSON PAVILION BUKIT JALIL ( LEVEL 2 )
  • PARKSON KL FESTIVAL CITY ( LEVEL 2 )
  • PARKSON SUNWAY VELOCITY ( LEVEL 2 )
  • AEON TAMAN MALURI ( LEVEL 1 )
  • SOGO KL ( LEVEL 2 )
  • ISETAN THE GARDEN ( LEVEL 2 )
  • AEON MID VALLEY ( LEVEL 1 )
SELANGOR
  • PARKSON KAJANG ( LEVEL 1 )
  • PARKSON KLANG PARADE ( LEVEL G )
  • PARKSON BANDAR UTAMA ( LEVEL 1 )
  • PARKSON RAWANG ( LEVEL 1 )
  • PARKSON SELAYANG MALL ( LEVEL G )
  • PARKSON SETIA CITY MALL ( LEVEL 1 )
  • PARKSON SUBANG PARADE ( LEVEL LG )
  • PARKSON SUNWAY PYRAMID ( LEVEL LG 2 )
  • AEON BANDAR UTAMA ( LEVEL 1 )
  • AEON BUKIT TINGGI ( LEVEL 1 )
  • SOGO I-CITY SHAH ALAM ( LEVEL 2 )
  • WINTER TIME SUNWAY PYRAMID
  • WINTER TIME BANDAR UTAMA
  • SPRINT-CASS (KLIA)
PUTRAJAYA
  • PARKSON IOI CITYMALL ( LEVEL 2 )
  • PARKSON ALAMANDA ( LEVEL 1 )
  • AEON IOI PUTRAJAYA (LEVEL 1 )
PERAK
  • PARKSON IPOH ( LEVEL 2 )
  • AEON KINTA CITY IPOH ( LEVEL G )
  • AEON STATION 18 ( LEVEL 1 )
  • AEON FALIM IPOH ( LEVEL G )
  • AEON SERI MANJUNG ( LEVEL 1 )
PULAU PINANG
  • PARKSON GURNEY PLAZA ( LEVEL 2 )
  • PARKSON SUNWAY CARNIVAL MALL PRAI ( LEVEL 1 )
  • AEON QUEENSBAY ( LEVEL G )
  • AEON MALL BUKIT MERTAJAM ( LEVEL 1 )
  • SUNSHINE SQUARE ( LEVEL 2 )
  • WINTER TIME GURNEY PLAZA ( LEVEL 2 )
  • WINTER TIME BUKIT MERTAJAM ( LEVEL 1 )
KEDAH
  • PARKSON AMAN CENTRAL ( LEVEL 1 )
  • PARKSON SUNGAI PETANI ( LEVEL G )
  • TEOW SOON HUAT LANGKAWI ( LEVEL 1 )
NEGERI SEMBILAN
  • PARKSON SEREMBAN PRIMA ( LEVEL 1 )
  • AEON NILAI ( LEVEL 1 )
  • AEON SEREMBAN 2 ( LEVEL G )
PAHANG
  • PARKSON EAST COAST MALL ( LEVEL 1 )
  • PARKSON KUANTAN CITY MALL ( LEVEL 3 )
MELAKA
  • PARKSON MAHKOTA PARADE ( BASEMENT )
  • AEON MELAKA 2 BANDARAYA ( LEVEL 1 )
JOHOR
  • PARKSON PARADIGM JB ( LEVEL 1 )
  • PARKSON BATU PAHAT ( LEVEL 1 )
  • PARKSON KLUANG PARADE ( LEVEL 2 )
  • AEON TEBRAU CITY
  • AEON BUKIT INDAH
  • SOGO SOUTH KEY JB
SABAH
  • PARKSON IMAGO KK
  • PARKSON 1 BORNEO ( LEVEL 1 )
  • TONG'S DEPARTMENTAL STORE SDN BHD (SURIA SABAH) ( BASEMENT AREA )
  • TONGS WISMA MERDEKA ( LEVEL 1 )
SARAWAK
  • PARKSON VIVACITY MEGAMALL KUCHING ( LEVEL 1 )
  • PARKSON PLAZA MERDEKA KUCHING ( LEVEL 2 )
  • PARKSON BINTANG PLAZA, MIRI ( LEVEL 2 )
  • PARKSON BINTULU ( LEVEL 1 )
  • PARKSON SIBU ( LEVEL 4 )
  • AEON KUCHING CENTRAL ( LEVEL 1 )
  • BOULEVARD KUCHING ( LEVEL 1 )
  • DAESCO SIBU ( LEVEL 2 )
  • FARLEY APPAREL KUCHING ( LEVEL LG )
  • PARKSON KOTA SAMARAHAN ( LEVEL 1 )
LABUAN
  • PARKSON LABUAN ( LEVEL 1 )
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AFTER SALE SERVICE – LUGGAGE REPAIR

We're excited to announce that our repair services are now available at select outlets! If you're in need of repair assistance, you can visit any of the following locations to get your device fixed:

  1. THE TRAVEL STORE TAMAN KEPONG (Headquarters)
    A8, JALAN KUANG BULAN, TAMAN KEPONG, 52100 KUALA LUMPUR.
    Operation hour: Monday – Friday 9am – 5pm (Lunch break: 12.30 – 1.30pm)
  2. THE TRAVEL STORE KLCC
    LOT C-15H, CONCOURSE LEVEL, SURIA KLCC, CITY CENTRE, 50088 KUALA LUMPUR.
    Available only on Thursday (1.30 – 6pm)
  3. ECHOLAC MID VALLEY
    LOT F009, FIRST FLOOR, MID VALLEY CITY, LINGKARAN SYED PUTRA, 59200 KUALA LUMPUR.
    Available only on Tuesday (1.30 – 6pm)
  4. THE TRAVEL STORE KL EAST MALL
    G3-08, GROUND FLOOR 3, KL EAST MALL, 823, JALAN LINGKARAN TENGAH 2, KL TIMUR, 53100 KUALA LUMPUR.
    Operation hour: Daily from 10am – 10pm
  5. THE TRAVEL STORE AEON BIG WANGSA MAJU
    Lot F1-18, 1ST FLOOR, AEON BIG WANGSA MAJU 6, JALAN 8/27A, SECTION 5, 53300 WANGSA MAJU, KUALA LUMPUR.
    Operation hour: Tuesday – Friday 10am – 10pm
  6. THE TRAVEL STOREa BMC MALL
    G-38 GROUND FLOOR, BMC MALL, JALAN TEMENGGUNG 21/9, BANDAR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR.
    Operation hour: Daily from 10am – 10pm
  7. THE TRAVEL STORE PENAMPANG KK
    LOT NO.6, BLOCK NO.35, BANDAR PENAMPANG PHASE 2B, 88300 KOTA KINABALU, SABAH.
    Operation hour: Daily from 11am – 6pm
  8. THE TRAVEL STORE SURIA SABAH
    L2-8, 2ND FLOOR, SURIA SABAH SHOPPING MALL, 88000 KOTA KINABALU, SABAH.
    Operation hour: Daily from 10am – 10pm

Feel free to drop by any of these outlets to avail of our repair services. Our skilled technicians will be happy to assist you with your luggage repairs you may need. If you prefer to schedule an appointment or have any inquiries, please contact our HQ Repair Customer Service at 012-650-0120.

In addition to the above repair service locations, you may drop off your luggage for repair at other The Travel Store, Lojel, Eminent & Echolac Outlet. But please note that repairs will not be conducted immediately on-site.

We look forward to serving you!