Our Repair Services Location
AFTER SALE SERVICE - LUGGAGE REPAIR
We're excited to announce that our repair services are now available at select outlets! If you're in need of repair assistance, you can visit any of the following locations to get your device fixed:
- THE TRAVEL STORE TAMAN KEPONG (Headquarters)
A8, JALAN KUANG BULAN, TAMAN KEPONG, 52100 KUALA LUMPUR.
Operation hour: Monday - Friday 9am - 5pm (Lunch break: 12.30 - 1.30pm) - THE TRAVEL STORE KLCC
LOT C-15H, CONCOURSE LEVEL, SURIA KLCC, CITY CENTRE, 50088 KUALA LUMPUR.
Operation hour: Daily from 10am - 10pm - ECHOLAC MID VALLEY
LOT F009, FIRST FLOOR, MID VALLEY CITY, LINGKARAN SYED PUTRA, 59200 KUALA LUMPUR.
Available only on Tuesday (1.30 - 6pm) - LOJEL THE GARDENS MALL
S-231, SECOND FLOOR, THE GARDENS MALL, 59200 KUALA LUMPUR.
Operation hour: Daily from 10am - 10pm - THE TRAVEL STORE KL EAST MALL
G3-08, GROUND FLOOR 3, KL EAST MALL, 823, JALAN LINGKARAN TENGAH 2, KL TIMUR, 53100 KUALA LUMPUR.
Operation hour: Daily from 10am - 10pm - THE TRAVEL STORE BMC MALL
G-38 GROUND FLOOR, BMC MALL, JALAN TEMENGGUNG 21/9, BANDAR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR.
Operation hour: Daily from 10am - 10pm
- THE TRAVEL STORE PENAMPANG KK
LOT NO.6, BLOCK NO.35, BANDAR PENAMPANG PHASE 2B, 88300 KOTA KINABALU, SABAH.
Operation hour: Daily from 11am - 6pm - THE TRAVEL STORE SURIA SABAH
L2-8, 2ND FLOOR, SURIA SABAH SHOPPING MALL, 88000 KOTA KINABALU, SABAH.
Operation hour: Daily from 10am - 10pm - THE TRAVEL STORE MIRI
GROUND FLOOR, LOT 1353, BLOCK 9, JALAN PARRY, MCLD 98000 MIRI, SARAWAK.
Operation hour: Daily from 10am - 7pm - THE TRAVEL STORE SEREMBAN
LOT G-05, LOT 9149, JALAN DATO SIAMANG GAGAP, 70100 NEGERI SEMBILAN.
Operation hour: Daily from 10am - 10pm - ECHOLAC - GURNEY ( 170-02-51 )
Gurney Plaza, Gurney Dr, 10250 George Town, Penang.
Operation hour: Daily from 10am - 10pm - THE TRAVEL STORE - DESIGN VILLAGE MALL ( Lot G-125)
733, Jalan Cassia Barat 2, 14110 Bandar Cassia, Penang, Malaysia, 14110 Simpang Ampat.
Operation hour: Daily from 11am - 10pm - The Travel Store @ Mitsui Outlet Park (A-F-34)
A-F-34, Persiaran Komersial, 64000 KLIA, Selangor.
Operation hour: Daily from 10am - 10pm - ECHOLAC - JB SOUTHKEY (LOT S-043)
LOT S-043 MID VALLEY SOUTHKEY MEGAMALL JOHOR BAHRU
Operation hour: Daily from 10am - 10pm
Repair Drop-off Locations
Feel free to drop by any of these outlets to avail of our repair services. Our skilled technicians will be happy to assist you with your luggage repairs you may needx.
But please note that repairs will not be conducted immediately on-site.
🏙️ WILAYAH PERSEKUTUAN
Repair Drop-off Locations
THE TRAVEL STORE - MID VALLEY MEGAMALL (F054, 1st Flr)
THE TRAVEL STORE - SUNWAY PUTRA MALL (Lot 2-36, 2nd Flr)
LOJEL - SURIA KLCC (Lot 235, 2nd Flr)
ECHOLAC - MID VALLEY MEGAMALL (Lot F009, 1st Flr)
Department Stores (Drop-off Counters)
PARKSON Pavilion Bukit Jalil (Level 2)
PARKSON KL Festival City (Level 2)
AEON Taman Maluri (Level 1)
SOGO KL (Level 2)
PARKSON Sunway Velocity (Level 2)
🌇 SELANGOR
Department Stores (Drop-off Counters)
SOGO i-City Shah Alam (Level 2)
🏢 PUTRAJAYA
Department Stores (Drop-off Counters)
PARKSON IOI City Mall (Level 2)
PARKSON Alamanda (Level 1)
🏖️ PULAU PINANG
Department Stores (Drop-off Counters)
PARKSON Gurney Plaza (Level 2)
PARKSON Sunway Carnival Mall, Prai (Level 1)
AEON Queensbay (Level G)
AEON Bukit Mertajam (Level 1)
🏡 NEGERI SEMBILAN
Department Stores (Drop-off Counters)
PARKSON Seremban Prima (Level 1)
🏯 MELAKA
Repair Drop-off Locations
ECHOLAC - FREEPORT A’FAMOSA OUTLET (No. 23A)
Department Stores (Drop-off Counters)
PARKSON Mahkota Parade (Basement)
AEON Melaka 2 Bandaraya (Level 1)
🌴 JOHOR
Repair Drop-off Locations
LOJEL Kiosk - JB Southkey (TK-08, 3rd Floor)
Department Stores (Drop-off Counters)
PARKSON Paradigm JB (Level 1)
PARKSON Batu Pahat (Level 1)
PARKSON Kluang Parade (Level 2)
AEON Tebrau City (Level 1)
AEON Bukit Indah (Level 1)
🏞️ KEDAH
Department Stores (Drop-off Counters)
PARKSON AMAN CENTRAL ( LEVEL 1 )
PARKSON SUNGAI PETANI ( LEVEL G )
🌅 SABAH
Repair Drop-off Locations
KAUFMANN - SURIA SABAH (1st Flr Kiosk)
THE TRAVEL STORE - SURIA SABAH (L2-8, 2nd Flr)
ECHOLAC - IMAGO SHOPPING MALL (Lot 1-55)
Department Stores (Drop-off Counters)
PARKSON Imago KK
PARKSON 1 Borneo (Level 1)
TONG’S Departmental Store (Suria Sabah, Basement)
TTONG’S Wisma Merdeka (Level 1)
🌲 SARAWAK
Department Stores (Drop-off Counters)
PARKSON Vivacity Megamall Kuching (Level 1)
PARKSON Plaza Merdeka Kuching (Level 2)
PARKSON Bintulu (Level 1)
PARKSON Sibu (Level 4)
🏝️ LABUAN
Department Stores (Drop-off Counters)
PARKSON Labuan (Level 1)
If you prefer to schedule an appointment or have any inquiries, please contact our HQ Repair Customer Service.
We look forward to serving you!